EXO5 Privacy Policy
EXO5 LLC (“EXO5,” “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s corporate events (“Attendees”). This Privacy Statement describes EXO5’s privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by EXO5 (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.
If you have questions or complaints regarding EXO5’s Privacy Statement or associated practices, please contact us.
1. Web sites covered
This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide, of Web sites that link to this Privacy Statement (collectively referred to as “EXO5’s Web sites” or “the Company’s Web sites”).
2. Information collected
When expressing an interest in obtaining additional information about the Services, or registering to use the Web sites or other Services, or registering for an event, EXO5 requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services or registering for an event, EXO5 may also require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). EXO5 may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). When Visitors apply for a job with the Company, EXO5 may also require you to submit additional personal information as well as a resume or curriculum vitae (“Applicant Information”). Required Contact Information, Billing Information, Applicant Information, Optional Information and any other information you submit to EXO5 to or through the Services are referred to collectively as “Data.”
As you navigate the Company’s Web sites, EXO5 may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of information collected
The Company uses Data about EXO5 Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
The Company may also use Data about EXO5 Customers and Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates, and its partners, such as information about promotions or events.
EXO5 may also receive information about Customers and Attendees from other sources, including third parties from whom we have purchased data, and combine this information with Data we already have about you. This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.
EXO5 uses credit card information solely to check the financial qualifications and collect payment from prospective Customers and Attendees.
EXO5 uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data about EXO5 Customers and Data about EXO5 Attendees to provide personalized information about the Company.
EXO5 partners with third parties to display advertising on our Web sites and Services or to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here, or if located in the European Union click here. Please note you will continue to receive generic ads.
4. Web Site Navigational Information
Cookies, Web Beacons and IP Addresses
EXO5 uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). As described more fully below, we and our partners use these cookies or similar technologies to analyze trends, administer Web sites and Services, track users’ movements around our Web sites and Services, serve targeted advertisements and gather demographic information about our user base as a whole. This section describes the types of Web Site Navigational Information used on the Company’s Web sites and Services, and how this information may be used.
Cookies
EXO5 uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, EXO5’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to EXO5, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “30 Day Free Trial” Web form), you remain anonymous to the Company.
EXO5 uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Web sites or Services.
The following sets out how EXO5.com uses different categories of cookies and your options for managing cookies’ settings:
| Type of Cookies | Description | Managing Settings |
| Required cookies | Required cookies enable you to navigate the Company’s Web sites and use its features, such as accessing secure areas of the Web sites and using EXO5 Services. If you have chosen to identify yourself to EXO5, the Company may place on your browser cookies containing an encrypted, unique identifier. These cookies allow the Company to uniquely identify you when you are logged into the Web sites and Services and to process your online transactions and requests. |
Because required cookies are essential to operate the Company’s Web sites and the Services, there is no option to opt out of these cookies. |
| Performance cookies | These cookies collect information about how Visitors use our Web sites and Services, including which pages visitors go to most often and if they receive error messages from certain pages. It is only used to improve how the Company’s Web sites and Services function and perform. From time-to-time, EXO5 engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites and Services, and to track the performance of the Company’s advertisements. EXO5 and its third-party partners may also utilize HTML5 local storage or Flash cookies for these purposes. Flash cookies and HTML local storage are different from browser cookies because of the amount of, type of, and how data is stored. |
To learn how to opt out of performance cookies using your browser settings click here. To learn how to manage privacy and storage settings for Flash cookies click here. Various browsers may offer their own management tools for removing HTML5 local storage. |
| Functionality cookies | Functionality cookies allow the Company’s Web sites and Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of EXO5’s Web sites and Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. EXO5 uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Web sites and Services to personalize your visit. |
To learn how to opt out of functionality cookies using your browser settings click here. Note that opting out may impact the functionality you receive when using EXO5’s Web sites and Services. To learn how to manage privacy and storage settings for Flash cookies click here. |
| Targeting or Advertising cookies | EXO5 sometimes uses cookies delivered by third parties to show you ads for EXO5 products and services that we think may interest you on any devices you may use and to track the performance of Company advertisements. For example, in these cases, cookies remember information such as which browsers have visited the Company’s Web sites. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. EXO5 also contracts with third-party advertising networks that collect IP addresses and other information from Web beacons (see below) on the Company’s Web sites and Services, from emails, and on third-party Web sites. Ad networks follow your online activities over time and across different sites or other online services by collecting Web Site Navigational Information through automated means, including through the use of cookies. These technologies may recognize you across the different devices you use, such as a desktop or laptop computer, smartphone or tablet. Third parties use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Web sites or mobile applications on any of your devices. This process also helps us manage and track the effectiveness of our marketing efforts. Third parties, with whom the Company partners to provide certain features on our Web sites or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. |
To learn more about these and other advertising networks and your ability to opt out of collection, please visit the opt-out pages of the Network Advertising Initiative, here, and the Digital Advertising Alliance, here. To learn how to manage privacy and storage settings for Flash cookies click here. Various browsers may offer their own management tools for removing HTML5 local storage. |
Web Beacons
EXO5 uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site or Service tied to the Web beacon, and a description of a Web site or Service tied to the Web beacon. For example, EXO5 may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. EXO5 uses Web beacons to operate and improve the Company’s Web sites, Services and email communications.
Log Files, IP Addresses, URLs and Other Data
As is true of most Web sites, we gather certain information automatically to analyze trends in the aggregate and administer our Web sites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, EXO5 uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. EXO5 also collects IP addresses from Customers when they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
Do Not Track
Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. EXO5 does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. EXO5 takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
5. Public forums, refer a contact, and customer testimonials
EXO5 may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. EXO5 is not responsible for the personal information you choose to submit in these forums.
Customers and Visitors may elect to use the Company’s referral program to inform contacts about the Company’s Web sites and Services. When using the referral program, the Company requests the contact’s name and email address. EXO5 will automatically send the contact a one–time email inviting him or her to visit the Company’s Web sites. EXO5 does not store this information.
EXO5 posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. EXO5 obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of information collected
Service Providers
EXO5 may share Data about EXO5 Visitors, Customers and Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, EXO5 may also share Data about EXO5 Visitors, Customers and Attendees with the Company’s service providers to ensure the quality of information provided. Unless described in this Privacy Statement, EXO5 does not share, sell, rent, or trade any information with third parties for their promotional purposes.
Business Partners
From time to time, EXO5 may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly–offered product or service from or through EXO5, the Company may share Data about EXO5 Customers collected in connection with your purchase or expression of interest with our partner(s). EXO5 does not control our business partners’ use of the Data about EXO5 Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
Third Parties
Section 4 of this Privacy Statement, Web Site Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browsers. We may also disclose your personal information to any third party with your prior consent.
Billing
EXO5 uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.
Compelled Disclosure
EXO5 reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
7. Communications preferences
EXO5 offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may contact us using the information in the “Contacting Us” section below.
8. Correcting and updating your information
EXO5 may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for EXO5 to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web sites and Services. If you have registered for an account with EXO5, you may generally update your user settings, profile, organization’s settings or event registration by logging into the applicable Web site with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact your Customer Support or your account representative. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of a EXO5 customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.
9. Customer Data
EXO5’s Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). EXO5 will not review, share, distribute, or reference any such Customer Data except as provided in EXO5’s Master Subscription Agreement, or as may be required by law. In accordance with EXO5’s Master Subscription Agreement, EXO5 may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
EXO5 acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by a EXO5 customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our customer directly. Because EXO5 personnel have limited ability to access data our customers submit to our Services, if you wish to make your request directly to EXO5, please provide the name of the EXO5 customer who submitted your data to our Services. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.
10. Mobile applications
Without limiting the generality of this Privacy Statement, in addition to information gathered through its Web sites or submitted to its Services, EXO5 may obtain information through applications (“Mobile Applications”) that Customers or their authorized individuals (“Users”) download to, and run on, their mobile devices (“Devices”). Mobile Applications provided by EXO5 may obtain information from, or access data stored on Users’ Devices to provide services related to the relevant Mobile Application. The EXO5 application for Android devices utilizes the BIND_DEVICE_ADMIN permission to collect device hardware/software/user inventory, geolocate a device, and to lock or wipe a device.
Information obtained to provide Mobile Application services may include information obtained in preparation for anticipated updates to those services. Mobile Applications may transmit information to and from Devices to provide the Mobile Application services.
Mobile Applications may provide EXO5 with information related to Users’ use of the Mobile Application services and information regarding Users’ interaction with Mobile Applications, which EXO5 may use to provide and improve the Mobile Application services. For example, all actions taken in a Mobile Application may be logged, along with associated information (such as the time of day when each action was taken).
EXO5 may provide updated versions of its Mobile Applications. If your mobile device’s settings permit, those updates will be downloaded and installed automatically on your mobile device. By installing a EXO5 Mobile Application on your mobile device, you consent to the downloading and updating of that Mobile Application.
11. Changes to this Privacy Statement
EXO5 reserves the right to change this Privacy Statement. EXO5 will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
12. Contacting us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites and Services should be directed to privacy@exo5.com.